StarHub App

Name: StarHub App
Availability: InStock
Rating: 3.7699999809265137 (33753 reviews)
Author: StarHub Ltd

StarHub Ltd

3.8

33.8K reviews

10L+

Downloads

Everyone

About this app

The StarHub app is here to help you do more, effortlessly.

Discover new deals and manage your StarHub services anytime, anywhere with the refreshed StarHub app!
• Shop our latest mobile, broadband and entertainment offerings, all within the app
• Activate and manage your mobile plans, view your data allowance, add roaming packs and more
• Change up your entertainment offerings with new TV+ passes and streaming add-ons
• View and pay your bills, or top-up your StarHub wallet with ease
• Get alerts on the latest deals or important updates related to your services
• Subscribe to add-ons and services like our cyber security suite or worry-free device care
• Have any questions? Get 24/7 support from our virtual assistant

StarHub's achievements and assurances:
• Sustainability Champion: Named World’s Most Sustainable Telco on 2025 Corporate Knights' Global 100
• Data safety certified: Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA)
• Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

Updated on

4 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.8

33.1K reviews

Sadiq Aslam

13 May 2025

StarHub please look into your app - using and navigating the app is an absolute nightmare! 1. Signing-in takes multiple attempts even with biometric/ facial recognition. 2. Random area of the app will just breakdown and will have no access (asking to refresh everytime) and the same error shows up for the entire day. Can't even check data usage, can't check or pay bill, can't navigate further than the main page (this happens pretty frequently) For a "reputable" brand name - your app sucks

60 people found this review helpful

W W

19 May 2025

My prepaid mobile plan got transferred to the new 5G app today. Starhub did not even send me a notification to transfer my number over. When I finally did transfer over, I could not add my credit card details in the new app for future payment. There is a 'saved as default' swipe button, that cannot be activated. Rang up the starhub hotline a few times. Restart & uninstall the app a few times and it is still not working. Also the toll free prepaid mobile number is no longer in use. Why??

23 people found this review helpful

David Lin

4 July 2025

This app is a scam. Can't activate tourist eSIM. No refund under any condition. - Struggled with OTP sign up. Had to use Gmail, not Outlook. - Manual ID verification with foreign passport, app continually failed initialising phone camera. Tried restarting app, but can't submit again. - Both email and app links to resubmit ID doesn't work. Either link broken or only option for Singpass. Same when trying on wife's iPhone. - Went in person to Starhub, advised they can't help with prepaid eSIMs.

2 people found this review helpful

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