Visible mobile

4.6
53.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp
Updated on
14 Jul 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
52.9K reviews
Jesse Slater
18 June 2025
Good plan, terrible signal. I barely get a strong enough data signal to check emails or shop online and I have to wait for short videos to load before I can watch them. If I didn't like the plan so much I would change carriers in a heartbeat. Customer support has tried to fix my signal problems but with no luck, most of the time I'm on 4G but even that is slower than other carriers.
18 people found this review helpful
Did you find this helpful?
Visible Services, LLC
4 May 2025
Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.
Christina
17 April 2025
I enjoy using Visible. However, I've received an unprecedented number of spam calls since switching from Verizon to Visible. The amount increased over the last few months to the point that I asked for a new phone number from Visible. (I'd had 7 spam calls between 0730 and 1200 that day.) My number (both old & new) is registered w/donotcall.gov (clearly means nothing). Verizon has a much more in-depth & superior caller ID program, & a way to cut off spam/blocked calls at the pass. Please fix. TY
25 people found this review helpful
Did you find this helpful?
Visible Services, LLC
17 April 2025
Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.
Enjoy The Crumbs
13 December 2024
Switched over to Visible via the app. It said my phone # transfer was successful, but recepients were receiving texts and calls from the trial # and I couldn't receive anything if they used my actual #. The person on the chat could not resolve the issue, then I ended up having no service at all. Someone called the next day. Problem solved, very good customer service. That being said, cell service is good so far, but the app is slow to load and I don't like needing to sign in every time I use it.
52 people found this review helpful
Did you find this helpful?
Visible Services, LLC
13 December 2024
We’re very sorry you are experiencing this issue with the app, and we’d like to investigate it. Please drop us an email at visible.mobile.app@visible.com, and we’ll be happy to look into this further!

What's new

Exciting update alert - Samsung has officially entered the smartwatch service chat! Members with a compatible Samsung Galaxy Watch 8, 8 Classic or Ultra can now add smartwatch service and enjoy Visible from their wrist.
Less exciting and more practical update alert - we created a self-cancellation process for Visible Protect. Members can now cancel their phone and/or watch protection without the help of a Care agent.

App support

About the developer
Visible Service LLC
visible.mobile.app@visible.com
8350 E Crescent Pkwy Ste 200 Greenwood Village, CO 80111 United States
+1 720-357-1044

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