SecurLOCK Equip

App no longer allows me to log in, can't reset password because the security token that is supposed to get sent to me, has not been sent. The app itself started doing this on April 30th, 2025. As a result, whatever settings I had on the app, are now directly set, with no way for me to authorize any pending transactions. Uninstalling and Reinstalling doesn't solve the issue.

I have been using this app for a while now. It seems to be working quite well. UPDATE: CHANGED TO 2 STARS. 3 times in the past 20 days or so, my card has been closed for "suspicious" charges. Some of those charges were for the same charges I have had in the past. Can be VERY frustrating and embarrassing. Update: 02/2025, Still experiencing challenges. Hard to get help.

At first, this app worked flawlessly. Had features that I hadn't thought of. The turn-off feature will definitely give a person peace of mind. But I stopped getting notices & alerts. Forgot password, made new one. Then it said neither (or one) wasn't right. So, called my bank, they reset the app. Uninstalled & re-installed the app 3 times. Discovered the next day that there is an update. Downloaded it & now everything is fine. But it still won't take my credit card issued by the same bank 😁