
Alec Thilenius
The worst banking app I've ever used. When it loads at all, it's unbearably slow. Zelle frequently either won't load, or fails at the last screen. Mission Fed is also really frustrating, they block so many transactions as fraud, and make it really tedious to unblock the card again. Can't recommend either.
5 people found this review helpful
Mission Federal Credit Union
January 8, 2025
Thank you for making us aware of your experience, Alec. We're disappointed to hear about the challenges you've faced with Zelle, and your card. We'd like to address these concerns and improve your experience. Please reach out to us at 800.500.6328, reference ID #65209, so we may gather more details and assist you directly.

Mike T
I've been with Mission Federal for 20+ years now and as a banking service, they're great. However, this rating is for the app, not the bank. For years the app worked great and I never had issues. But lately it's become really unreliable. Half the time I try to log in I get some internal error message. I don't know what they changed but they need to go back to the way the app was before.
1 person found this review helpful
Mission Federal Credit Union
July 15, 2025
Thank you for being a loyal member for over 20 years. We truly value your support. We’re sorry to hear the app has been unreliable lately. Our team is actively working to resolve these login issues and improve performance. If you haven’t already, please reach out to us at 800.500.6328, reference ID #65663, so we may look into this for you.

gabe
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ive never really had an issue with the app until recently. for some reason the 2 step authentication won't sent the text even though it says it was sent successfully and I try re send over and over and never get it. it usually works even if sometimes I have to send again but lately I cant get it to actually send code so I can't access the account. Hopefully this doesn't continue i loved the app until this happened
1 person found this review helpful
Mission Federal Credit Union
June 26, 2025
Hello, Gabe. We're sorry to hear of the issue you're having with receiving your one-time pin. We will be happy to look into this for you. Could you please reach out to us at 800.500.6328, reference ID #65645. Thank you.